Shipping policy
Last Updated: 26/03/2026
Thank you for shopping with Techdrop. This Shipping Policy explains how we process, ship, and deliver orders placed through techdrop-9859.myshopify.com. By making a purchase, you agree to the terms outlined below.
1. Order Processing Times
We aim to process all orders as quickly as possible.
- Standard processing time is 1–3 business days.
- Orders placed on weekends or holidays will be processed on the next business day.
- During high‑volume periods (sales, holidays, product launches), processing times may be extended.
If there is a delay with your order, we will notify you via email.
2. Shipping Rates & Delivery Estimates
Shipping costs are calculated at checkout based on:
- Your location
- Shipping method selected
- Package weight and size
Estimated delivery times:
- Standard Shipping: 5–12 business days
- Expedited Shipping: 2–5 business days
- Express Shipping: 1–3 business days
Delivery times are estimates and not guaranteed.
3. International Shipping
We offer worldwide shipping to most countries.
Please note:
- Customs fees, import taxes, and duties may apply depending on your country’s regulations
- These charges are the customer’s responsibility
- Customs processing may delay delivery times
We are not responsible for packages held or rejected by customs authorities.
4. Order Tracking
Once your order ships, you will receive a confirmation email containing:
- Your tracking number
- A link to track your package
- Estimated delivery window
Tracking updates may take 24–48 hours to appear.
5. Shipping Address Requirements
Customers are responsible for providing accurate and complete shipping information.
We are not liable for:
- Delays caused by incorrect or incomplete addresses
- Lost packages due to address errors
- Additional fees for re‑shipping returned packages
If you need to update your address, contact us immediately. Changes cannot be guaranteed once an order is processed.
6. Lost, Delayed, or Damaged Packages
We do our best to ensure your order arrives safely. However:
- Once a package is handed to the carrier, responsibility transfers to the shipping provider
- We are not liable for delays caused by carriers, weather, customs, or unforeseen events
If your package is lost or arrives damaged:
- Contact us within 7 days of delivery
- Provide photos of damaged items and packaging (if applicable)
- We will assist in filing a claim or arranging a replacement when possible
7. Pre‑Orders & Backorders
If your order includes pre‑order or backordered items:
- Shipping may be delayed until all items are available
- You will be notified of expected restock dates
- You may request separate shipments (additional fees may apply)
8. Shipping Restrictions
Certain items may have shipping limitations due to:
- Size or weight restrictions
- Hazardous materials regulations
- Country‑specific import rules
If an item cannot be shipped to your location, we will notify you and issue a refund.
9. Failed Delivery Attempts
If a carrier attempts delivery and is unable to complete it due to:
- No one available to receive the package
- Incorrect address
- Refusal of delivery
The package may be returned to us.
Customers are responsible for re‑shipping fees.
10. Contact Information
If you have questions about your shipment, contact us at:
📧 agastyadhairya@gmail.com
📞 +971547179778